Shift Lead

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Our Shift Lead is very important and key to the success of each CREAM store. Their mission will be to foster teamwork and create a positive and fun work environment. We are looking for passionate, hardworking people who are willing to go the extra mile for a customer or fellow team member. Great attitude, smile and positive energy are the basic MUSTs.

If you have prior experience in restaurant management, general hospitality management, or a quick-serve restaurant, please apply for this wonderful opportunity.
The Shift Lead is responsible for helping with all operational aspects of the CREAM store that includes but is not limited to: monitoring maintenance, ensure smooth operations during service, addressing customer complaints and communication.

- Outgoing, fun and friendly personality with focus on customer service & satisfaction
- Help create and maintain a positive team environment and high staff morale
- Proven leadership skills in accessing and developing talent
- Filling in any position as needed
- 1+ years customer service experience in a retail or restaurant environment
- 6+ months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
- Ability to work a flexible schedule; days, nights, weekends, and holidays
- Ability to coach, train and develop people

Physical Requirements:
- Must be able to stand for long periods of time
- Climbing, reaching, walking, sitting, grasping, repetitive motions, a great deal of smiling
- Able to bend and lift up to 50 lbs.

*The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Competitive Hourly +tips
- Non-exempt
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
CREAM Aliso Viejo
26841 Aliso Creek Road #B
Aliso Viejo, CA 92656
Hours of operation
  • Mon: 12:00pm - 11:00pm
  • Tue: 12:00pm - 11:00pm
  • Wed: 12:00pm - 11:00pm
  • Thu: 12:00pm - 11:00pm
  • Fri: 12:00pm - 12:00am
  • Sat: 12:00pm - 12:00am
  • Sun: 12:00pm - 11:00pm