Box Office Cashier, Team Member, Crew Member

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Description
Box Office Cashier, Team Member, Crew Member creates a welcome environment for Customers. Sells tickets to movies and special events. Provides movie and event information. Enforces film studio and theatre admission policies. Cleans and maintains the box office area.

Box Office Cashier, Team Member, Crew Member is responsible for security of cash and tickets.

Depending on the needs of the specific theatre, the Box Office Cashier may also be asked to double as the Concession Worker, Restaurant Worker, or Usher, as staffing needs require, and should, therefore, be able to perform the essential functions of those positions as well.

Box Office Cashier, Team Member, Crew Member is generally a par time opportunity.

Prior experience as cashier, customer service, crew member, team member, ticket sales, concession stand is very desirable.
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Requirements/Responsibilities
Essential Duties and Responsibilities of Box Office Cashier, Team Member, Crew Member

1- Greets Customers and visitors in a professional manner.

2- Provides movie, special event, and general theatre information.

3- Suggests alternative movie selections, as appropriate.

4- Enters ticket sale, accepts payment, processes transaction, and makes correct change.

5- Prevents underage children from seeing adult audience (R-rated and NC-17 rated) movies.

6- Complies with film studio admittance policies, including any pass and/or discount ticket restrictions.

7- Processes pass admissions.

8- Voids passes, coupons, and discount tickets after the transaction has finished.

9- Processes refunds when necessary and completes any required forms.

10- Answers telephone in a professional manner.

11- Keeps box office area clean and clutter-free.

12- Responsible for cash balance at end of shift.

13- Updates box office marquees and displays.

14– Watches for safety or security issues (trip hazards, lighting, suspicious persons, etc.) and reports to management.

15- Performs other work-related duties as assigned.

Dimensions and Specifications

* Available to work evening hours, weekends, and holidays. The position requires regular and consistent attendance.

* Interpersonal skills include the ability to communicate with all ages, genders, and personalities. This requires the ability to effectively and regularly converse in and comprehend English.

* Communicating with Customers requires the ability to speak clearly and to hear or lip-read adequately. Manual dexterity and an aptitude for mathematics is required to make change, operate computerized ticketing equipment, and change box office signage boards or displays.

* Box offices are often small and enclosed spaces in which a Cashier is required to stand or sit for an extended period of time.

* All Cinemark theaters are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc.

Supervision

Given: NONE

Box Office Cashier, Team Member, Crew Member is generally a par time opportunity.

Prior experience as cashier, customer service, crew member, team member, ticket sales, concession stand is very desirable.
Special Instructions
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Cinemark Taylor
23000 Eureka Road
Taylor, MI 48180
www.cinemark.com/theatre-1127
Hours of operation
  • Mon: 12:00pm - 11:00pm
  • Tue: 12:00pm - 11:00pm
  • Wed: 12:00pm - 11:00pm
  • Thu: 12:00pm - 11:00pm
  • Fri: 12:00pm - 11:00pm
  • Sat: 12:00pm - 11:00pm
  • Sun: 12:00pm - 11:00pm