Waiter / Waitress / Server / Waitstaff / Wait Staff

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Waiter / Waitress / Server / Waitstaff / Wait Staff serves food and beverage items to guests in accordance with the Company’s GuestPath Universal Service Standards and applicable Operational Standards.

Essential Functions:
* Complete opening side work and review assigned stations, check stock and replenish to meet pars
* Greets guests at table and supplies guests with menus if necessary
* Communicates daily specials, answers questions about buffet items, and takes beverage and/or food orders
* Serves alcoholic beverages responsibly, requests identification, adheres to all unit and company alcohol service policies and procedures.
* Picks up drinks and food when orders are ready and delivers orders to guests
* Observes and follows-up with guests to respond if they require additional service
* Maintain high standards of friendly customer service by circulating in assigned sections, greeting all guests and being genuinely interested in their needs
* Continue with in-seat food service when buffet service ends
* Maintains records of orders served.
* Performs opening, closing, and side work duties as assigned
* Shows flexibility in rotating to other areas as needed
* Reports to work scheduled events on a timely basis

This is a part time and seasonal job.

Previous experience as a waiter, waitress, server, waitstaff, wait staff, customer service, or similar guest service / restaurant jobs strongly preferred.
Waiter / Waitress / Server / Waitstaff / Wait Staff Requirements & Responsibilities

Knowledge, Skills & Abilities:
* Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards
* Ability to complete required pre-employment sanitation and alcohol service training
* Attentive and detail oriented
* Ability to work quickly and efficiently in a fast-paced environment
* Ability to work under pressure and handle multiple table assignments at one time
* Possess basic knowledge of standard drink recipes and alcohol brand names.
* Ability to operate point-of-sale system to enter orders and prepare checks, if applicable
* Basic math skills; ability to accurately total guest checks and count change
* Strong communication skills, including listening skills and ability to take food and beverage orders and fill those orders correctly.
* Maintains good personal hygiene in a clean and complete uniform

Physical Requirements:
* Constant standing, walking, bending, reaching and repetitive motions.
* Ability to maneuver between tables and around corners.
* Visual acuity and hearing sufficient to take orders and prepare bills, if applicable
* Ability to lift up to 35 pounds for set-up, service and clean up of functions
* Ability to stand or walk for entire length of shift; may include walking up and down stairs

Environmental Working Conditions:
* Noise level may be moderate to high during busy times
* May be required to work overtime on short notice

*Nothing in this job description restricts the management’s right to assign or reassign duties and responsibilities on this job at any time.

Delaware North is an Equal Opportunity Employer
Special Instructions
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Chaifetz Arena
#1 South Compton Avenue
Saint Louis, MO 63103
(314) 977-5261
Hours of operation
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