Assistant Manager

Share job button Share
Description
Join our growing team! Chick-fil-A of Rocky River hires friendly faces who love to show hospitality and great customer service from the heart. As an Assistant Manager, you will work in a fast-paced kitchen that serves over a thousand guests daily.

We are seeking developed leaders to support the business by communicating, tracking, training and coaching all team members on achieving service and revenue goals as a team. Assistant Manager will oversee team members in the development of the business and in the continual pursuit of “Operational Excellence” while creating a positive work culture. Assistant Managers are in constant contact with the leadership team and Owner/Operator as to what is happening in their scope of responsibility and is responsible for the overall flow of the restaurant. They are tasked with ensuring we are meeting and exceeding our high goals and standards.

Assistant Restaurant Manager is generally offered as full time or part time restaurant job.

Prior expereince as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager very helpful to the success at this job.
More
Requirements/Responsibilities
Required Qualifications:
• Experience as a leader in the customer service and/or production environment
• Proven ability to lead in quick paced environments as part of a team
• Basic computer competency
Duties and Responsibilities:
• Communicates employee performance and policy/procedure violations to Owner/Operator for appropriate handling
• Works with executive team to ensure appropriate daily and restaurant staffing levels
• Must be an excellent coach, communicator and team builder
• Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Serves as subject matter expert to leadership for ongoing hospitality and service support.
• Responsible for inventory management
• Responsible for the facilities management
• Complete understanding of each key position in both the front and back of the store
• Must be able to meet the physical demands of the position which includes, but is not limited to standing for up to 9 hours and lifting up to 40lbs.
• Demonstrate knowledge of the brand and menu items
• Follow sanitation and safety procedures
• Maintain regular and consistent attendance and punctuality
• Greet guests to make them feel comfortable and welcome
• Follow Chick-fil-A’s operational policies and procedures
• All other duties as assigned
Required Skills:
• Self-leader committed to personal growth
• Ability to handle multiple task at once
• Ability to work at a quick, yet efficient and thorough pace
• Team-oriented, adaptable, dependable, and strong work ethic
• Positive attitude
• Willingness to step outside of job role to assist in other roles
• Effective communicator
• Customer service oriented
• Ability to communicate effectively with guests and team members
• Honors and encourages others to follow the visions and values of the restaurant

Assistant Restaurant Manager is generally offered as full time or part time restaurant job.

Prior expereince as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager very helpful to the success at this job.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Chick-fil-A - Rocky River
20801 Center Ridge Rd.
Rocky River, OH 44116
(440) 356-2030
chick-fil-a.com/westgate
Hours of operation
  • Mon: 6:30 AM-10:00 PM
  • Tue: 6:30 AM-10:00 PM
  • Wed: 6:30 AM-10:00 PM
  • Thu: 6:30 AM-10:00 PM
  • Fri: 6:30 AM-10:00 PM
  • Sat: 6:30 AM-10:00 PM
  • Sun: Closed